FAQs | Firefly Electric and Solar

FAQs

How often should I have maintenance done on my system?

We recommend service on your units semi-annually. This is because you have critical parts that can put a strain on your system at different times of the year. For example, if you have a furnace, you won’t be using that during the summer so we recommend checking in the fall. The same goes for the compressor that we use during the air conditioning cycle; you won’t use that during the winter when we are looking for heat. Its always a good idea to check everything prior to using to ensure its in tip-top shape. We also recommend you change filters at least once in between each maintenance visit to help keep the units in exceptional shape. Most manufacturers recommend you have yearly maintenance done to prevent costly breakdowns and help maintain the life of your system.

How often should I change my filters?

We recommend changing your filters every few months. This all depends on a few factors of things such as how much you use your unit and the number of people or pets in your home. Some customers can get away with quarterly, but in our climate here in Arizona we recommend once every other month to keep the unit cooling as optimally as possible.

What is the average lifespan of a HVAC system?

The average lifespan of most heating and cooling systems is between 15-20 years if kept in pristine condition and regular maintenance has been done. Typically speaking we can expect about 12-15 years in most homeowner cases.

What’s included on a maintenance visit?

On our Cooling tune up-
· Check for Airflow Issues
· Inspect and Clean Electrical Components
· Clean Outdoor Condenser
· Inspect Indoor Coil and Condensate Drain Lines
· Inspect, Clean, or Replace Air Filters.
· Inspection Blower Motor and bearings
· Measure Temperature Rise
· Test Capacitors for Proper Operation
· Test Voltage and Amperage
· Tighten and Test Wiring and Connections

Heating Tune Up-
· Adjust Blower Components
· Check and Test Safety Controls
· Monitor Furnace Cycle
· Adjust Gas Pressure
· Inspect Heat Exchanger and Burners
· Check Thermostat for Proper Operation
· Monitor Flue Draft for Safe Operation
· Adjust Heat Anticipator Settings
· Check and Adjust Pilot Operation
· Adjust Airflow for Proper Temperature
· Tighten All Loose Electrical Connections
· Test for Proper Voltage and Amperage

Ryan provided us and estimate the day after we called and quickly scheduled Chris to do the work. Chris ran electric & installed a high ceiling fan on a 17′ ceiling. Amazing!!

Dave Reichel

I received a text saying my electrician, Diontae was in route. He showed up early, assessed the job and estimated 3 hrs. He finished 30 minutes early in spite of some unexpected challenges. He also cleaned up afterwards.

Rod Gustafson

Chad and his partner were efficient, professional & friendly! They took down a broken fan and moved the living room fan & light to replace the old one outside. They also put together the new fan & lights to install in the living room. It all took a little over an hour for them to complete! I would use this company again for any electrical service needed!

Kay Peterson

Firefly Electric is an awesome company, and I would 100% use them again for future projects. Chad compelted the work at our house and he was very helpful. He explained everything he was doing and provided a nice overview of our lighting options. Chad’s installation of the recessed lights were awesome too. Completely changed the look of our kitchen and dining space. Very pleased with service and end result!

Johnson Luce

Chad arrived early, which was good with me, and proceeded to work nonstop until he was finished (about 5 hours). He installed lighting, an exhaust fan, and a couple of new outlets for my bathroom remodel. Spent some time in the attic when it was nearing 100 degrees outside. Very pleased with the work. I’ll be using Firefly again.

Michael Crandall

The service was wonderful! They arrived on time and finished on time. They made sure everything was working properly and that I was happy before they left. Would definitely recommend and reuse!

Jennifer Wittmann

Have used Firefly on a couple of occasions now and they always provide excellent service at a good and fair price. Chad was the electrician on this job and he took the time to do the job right. He was careful and conscientious about not banging the ladder into shelves or walls and he made sure the area was clean and all boxes, etc removed at the end of the install. Will definitely use them again.

Jeff D.